Establish your BPO, call center, or shared services center in the world's first free zone dedicated to the outsourcing industry. Benefit from 100% foreign ownership and purpose-built infrastructure.
Established In
2007
Companies Onsite
120+
Foreign Ownership
100%
Corporate Tax
0%
Global Ranking
#1 Outsourcing Zone
Dubai Outsource City (DOC), established in 2007, is the world's premier ecosystem built exclusively for the outsourcing industry. It provides a comprehensive platform for companies in Business Process Outsourcing (BPO), IT services, shared services, and call center operations, supported by state-of-the-art infrastructure and a streamlined regulatory framework.
DOC provides a powerful combination of financial incentives and strategic advantages designed to maximize your operational efficiency and profitability.
Retain 100% control of your business and its strategic direction without the requirement of a local Emirati partner or sponsor.
Benefit from a 50-year exemption on corporate and personal income taxes, creating an unparalleled environment for long-term growth.
Freely repatriate 100% of your capital and profits back to your home country with zero restrictions or currency controls.
Operate within the world's first free zone built exclusively for outsourcing, surrounded by over 120 potential partners, clients, and suppliers.
Leverage state-of-the-art facilities tailored for high-performance operations, including call centers, data centers, and back-office hubs.
Streamline your setup and operations with integrated services for company registration, visas, and all government-related support.
DOC provides a personalized quotation based on your exact business requirements, ensuring clarity with no hidden costs. Contact us for a detailed breakdown.
Billed annually
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AED Pricing
DOC provides a personalized quotation based on your exact business requirements, ensuring clarity with no hidden costs. Contact us for a detailed breakdown.
Total Estimated Cost (Year 1)
DOC offers a range of license types tailored to the specific needs of the outsourcing and shared services industry.
DOC offers a curated list of activities focused on the outsourcing value chain. Below are some of the most popular choices.
| Activity Name | Category |
|---|---|
| Customer Care | Professional & Consultancy |
| Transaction Processing | Professional & Consultancy |
| Document Management | Professional & Consultancy |
| IT Service Provider | Technology & Innovation |
| Software Development | Technology & Innovation |
| Web Design | Technology & Innovation |
| Information Technology Management | Operations & Back-Office |
| Operations Support | Operations & Back-Office |
| Service Provider | Operations & Back-Office |
| Travel Agency | Tourism & Hospitality |
| Tour Services | Tourism & Hospitality |
| Hotel | Tourism & Hospitality |
Our efficient 'one-stop shop' process ensures your business is operational in record time. The entire incorporation can often be completed remotely.
Phase 1 Focus
Submit your application form, business plan, and shareholder documents. Our team will guide you to select the optimal license and facility.
The Dubai Development Authority (DDA) reviews your application and provides initial approval to proceed with the registration.
Sign the legal documents (MOA/AOA), make the required payments for your license and facility lease, and deposit the share capital.
Receive your official trade license and lease agreement, formally establishing your company in Dubai Outsource City.
Your Establishment Card is issued, enabling you to begin processing residency visas for shareholders and employees.
DOC is the world's first zone dedicated to outsourcing, offering a proven ecosystem with over 120 companies and purpose-built infrastructure for call centers and back-office hubs.
Primary Benefit
Accelerated time-to-market in a plug-and-play, specialized environment.
The combination of 100% foreign ownership, 0% corporate tax, and full profit repatriation provides an unmatched financial advantage for technology service firms.
Primary Benefit
Maximize profitability and escape high taxes with a stable, legitimate Middle East presence.
DOC is explicitly designed for centralizing back-office functions like finance, HR, and document management in a tax-free, efficient, and stable business hub.
Primary Benefit
Consolidate operations to improve efficiency and reduce overheads.
The Freelance Permit offers a legitimate and cost-effective path to establish a solo practice within a ready-made market of 120+ potential corporate clients.
Primary Benefit
Gain immediate credibility and direct access to a targeted B2B client base.
While many zones offer excellent benefits, DOC provides an unparalleled advantage for businesses in the outsourcing sector.
| Feature Highlight | Dubai Outsource City | Dubai Internet City | DMCC |
|---|---|---|---|
| Primary Niche | Outsourcing & Shared Services | Technology & ICT | Commodities & General Trading |
| Best For | BPO, Call Centers, IT Outsourcing | Tech HQs, Software Development | Vast Range of Trading & Services |
| Infrastructure | Purpose-built for outsourcing | High-tech campus | High-rise commercial towers |
| Community | Highly specialized B2B network | Broad tech ecosystem | Large, diverse business community |
| General Trading License | No | No | Yes |
This is a general comparison. We recommend a detailed consultation to assess the best fit for your specific business activities.
Join over 120 global leaders in the world's most advanced outsourcing ecosystem. Get your personalized, no-obligation proposal today.
