The Global Hub for Outsourcing. Zero Tax.
Establish your BPO, call center, or shared services center in the world's first free zone dedicated to the outsourcing industry. Benefit from 100% foreign ownership and purpose-built infrastructure.
Established In
2007
Companies Onsite
120+
Foreign Ownership
100%
Corporate Tax
0%
Global Ranking
#1 Outsourcing Zone
Welcome to Dubai Outsource City (DOC)
Dubai Outsource City (DOC), established in 2007, is the world's premier ecosystem built exclusively for the outsourcing industry. It provides a comprehensive platform for companies in Business Process Outsourcing (BPO), IT services, shared services, and call center operations, supported by state-of-the-art infrastructure and a streamlined regulatory framework.
Jurisdiction Key Facts
- Governing Authority
- Dubai Development Authority (DDA)
- Industry Focus
- Outsourcing & Shared Services
- Legal Structures
- FZE, FZCO, Foreign Branch
- Share Capital
- AED 50,000 (Deposited in Your Bank Account)
- Annual Audit
- Mandatory
- Remote Setup
- Available
The Definitive Advantage for Outsourcing Leaders
DOC provides a powerful combination of financial incentives and strategic advantages designed to maximize your operational efficiency and profitability.
Complete Foreign Ownership
Retain 100% control of your business and its strategic direction without the requirement of a local Emirati partner or sponsor.
Guaranteed Tax Exemptions
Benefit from a 50-year exemption on corporate and personal income taxes, creating an unparalleled environment for long-term growth.
Unrestricted Capital Repatriation
Freely repatriate 100% of your capital and profits back to your home country with zero restrictions or currency controls.
Specialized Industry Ecosystem
Operate within the world's first free zone built exclusively for outsourcing, surrounded by over 120 potential partners, clients, and suppliers.
Purpose-Built Infrastructure
Leverage state-of-the-art facilities tailored for high-performance operations, including call centers, data centers, and back-office hubs.
One-Stop Shop Administration
Streamline your setup and operations with integrated services for company registration, visas, and all government-related support.
Transparent, Customized Pricing
DOC provides a personalized quotation based on your exact business requirements, ensuring clarity with no hidden costs. Contact us for a detailed breakdown.
Freelancer Package
Billed annually
- 1 Resident Visa(s)
- Flexi-Desk Facility
- Freelance Permit
- Flexi-Desk Facility
- Access to Business Community
Business Starter Package
Billed annually
- 2 Resident Visa(s)
- Furnished Executive Office
- Service License
- Furnished Executive Office
- One-Stop Shop Support
Corporate Hub Package
Billed annually
- 5 Resident Visa(s)
- Customizable Office Space
- Service or Industrial License
- Customizable Office Space
- Corporate Bank Account Assistance
AED Pricing
Transparent, Customized Pricing
DOC provides a personalized quotation based on your exact business requirements, ensuring clarity with no hidden costs. Contact us for a detailed breakdown.
Total Estimated Cost (Year 1)
Flexible Licensing for Your Service Model
DOC offers a range of license types tailored to the specific needs of the outsourcing and shared services industry.
Service License
Freelance Permit
Industrial License
Hospitality License
Popular Business Activities
DOC offers a curated list of activities focused on the outsourcing value chain. Below are some of the most popular choices.
Filter by Category
| Activity Name | Category |
|---|---|
| Customer Care | Professional & Consultancy |
| Transaction Processing | Professional & Consultancy |
| Document Management | Professional & Consultancy |
| IT Service Provider | Technology & Innovation |
| Software Development | Technology & Innovation |
| Web Design | Technology & Innovation |
| Information Technology Management | Operations & Back-Office |
| Operations Support | Operations & Back-Office |
| Service Provider | Operations & Back-Office |
| Travel Agency | Tourism & Hospitality |
| Tour Services | Tourism & Hospitality |
| Hotel | Tourism & Hospitality |
Your Streamlined Path to Launch
Our efficient 'one-stop shop' process ensures your business is operational in record time. The entire incorporation can often be completed remotely.
Phase 1 Focus
Initial Approval
Consultation & Document Submission
Submit your application form, business plan, and shareholder documents. Our team will guide you to select the optimal license and facility.
Initial Approval
The Dubai Development Authority (DDA) reviews your application and provides initial approval to proceed with the registration.
Company Registration & Payment
Sign the legal documents (MOA/AOA), make the required payments for your license and facility lease, and deposit the share capital.
License & Lease Issuance
Receive your official trade license and lease agreement, formally establishing your company in Dubai Outsource City.
Immigration & Visa Processing
Your Establishment Card is issued, enabling you to begin processing residency visas for shareholders and employees.
Is Dubai Outsource City Your Ideal Hub?
The Global BPO Director
DOC is the world's first zone dedicated to outsourcing, offering a proven ecosystem with over 120 companies and purpose-built infrastructure for call centers and back-office hubs.
Primary Benefit
Accelerated time-to-market in a plug-and-play, specialized environment.
The Mid-Sized IT Services CEO
The combination of 100% foreign ownership, 0% corporate tax, and full profit repatriation provides an unmatched financial advantage for technology service firms.
Primary Benefit
Maximize profitability and escape high taxes with a stable, legitimate Middle East presence.
The Corporate Shared Services Manager
DOC is explicitly designed for centralizing back-office functions like finance, HR, and document management in a tax-free, efficient, and stable business hub.
Primary Benefit
Consolidate operations to improve efficiency and reduce overheads.
The Independent Outsourcing Consultant
The Freelance Permit offers a legitimate and cost-effective path to establish a solo practice within a ready-made market of 120+ potential corporate clients.
Primary Benefit
Gain immediate credibility and direct access to a targeted B2B client base.
DOC vs. Other Dubai Free Zones
While many zones offer excellent benefits, DOC provides an unparalleled advantage for businesses in the outsourcing sector.
| Feature Highlight | Dubai Outsource City | Dubai Internet City | DMCC |
|---|---|---|---|
| Primary Niche | Outsourcing & Shared Services | Technology & ICT | Commodities & General Trading |
| Best For | BPO, Call Centers, IT Outsourcing | Tech HQs, Software Development | Vast Range of Trading & Services |
| Infrastructure | Purpose-built for outsourcing | High-tech campus | High-rise commercial towers |
| Community | Highly specialized B2B network | Broad tech ecosystem | Large, diverse business community |
| General Trading License | No | No | Yes |
This is a general comparison. We recommend a detailed consultation to assess the best fit for your specific business activities.
Frequently Asked Questions
Ready to Launch Your Outsourcing Business in Dubai?
Join over 120 global leaders in the world's most advanced outsourcing ecosystem. Get your personalized, no-obligation proposal today.
- 100% Remote Setup Available
- Transparent, All-inclusive Pricing
- Expert Guidance at Every Step